1. Do I need a de-stratification pump with an Andrews Water Heater?
   No, Andrews Water Heaters have full distribution throughout the tank which is introduced by dip tubes, this is called the Hydrojet System.
   
   
2. I am thinking of specifying a Fasttflo water heater, are there any specific controls I need?
   Yes, a remote controller kit is required to operate each heater, you will need one of the following:
   • B285 - Remote Controller Kit
   • B286 - Quick Connect Cord Kit (Includes Remote Controller Kit)
   • B287 - System Controller Kit (includes Remote Controller Kit)
     NB: However when two to six heaters are manifolded together using either the quick connect cord (all models) or the system controller (WH56 and LWH56) only one remote controller is required to operate all heaters.
     
     
3. Do I need a Plinth for an ECOflo water heater?
   Yes, the plinth enables the water heater to sit 150mm from the floor to enable the condensate trap to be fitted to the flue system.
   
   
4. I want to connect an ECOflo to BMS what will I need?
   To connect the ECOflo to a BMS to allow remote fault/ enable you will need our part number G018.
   
   
5. Which Andrews Water Heaters must go on a non combustible surface?
   The following ranges must all be situated on a non combustible surface:
   • Standard Range
   • Hi Flo Range
   • ECOflo
   • RFF
   • RSC
   • CSC
   • OFS

If you require help / more infomation on any of our products or services please do not hesitate to contact us.